Oxbeau accepts most all forms of payments. If you have a giftcard issued prior to 2018, we will be able to apply it to your order for you. Simply email us sales@shopoxbeau.com or call us 901.746.8067 and we will apply your balance and complete the transaction for you.
We have our fraud protection set high to avoid scammers and protect our customer's information. Occasionally we have orders come accross whose payment is pending or denied. Many factors can cause this, one most common is the billing address entered at checkout does not match the billing address on file with your bank. Once that is corrected usually the payment is approved.